Questions? Concerns? Comments? Complaints?
We want to hear from you.



Technical Support: 1.877.884.8086


PrimeLink™ Travel Insurance
PO Box 62 Stn A,
Windsor, ON
N9A 6J5

If you have any questions or concerns regarding your insurance, or any other interactions with PrimeLink Insurance, do not hesitate to contact us via telephone at 1.877.884.8086 or by email.

To file a complaint, here is the process to follow:

  1. Speak to one of our representatives regarding your questions or concerns.
  2. If they cannot resolve the issue, they will escalate to their supervisor.
  3. If you would like to write to us, you can send your comments by email or regular mail to the contact information provided below.
  4. If you would like to receive a copy of our complaints resolution process, please write to us with your request:

CanAm Insurance Services (2018) Limited
PO Box 62 Stn A,
Windsor, ON  N9A 6J5