CanAm Privacy Policy

At CanAm Special Risk Insurance Agency Limited (“CanAm”), when we arrange for travel insurance products and related services, we must collect, use and sometimes disclose personal information. This Privacy Policy, as it may be amended from time to time, sets out the principles we apply when we collect, use and disclose personal information. Our most current Privacy Policy can be obtained by contacting us as set out below.

Typically, at CanAm, we collect, and use personal information, as required to process requests for an insurance premium quote and we also collect, use and disclose to the insurer, the personal information required to complete any application for insurance (collectively “the Insurance Purposes”).

Where permitted by law, we may use the information we have collected from a request for a quote or on an application, to offer upgraded and additional products and services, even if you do not purchase the insurance or your application for insurance is declined (the “Marketing Purposes”). In some instances we may share personal information with our affiliated companies for these Marketing Purposes.

If your information is being collected by telephone, the call may be recorded or monitored for the Insurance Purposes, for accuracy and quality assurance purposes and for training purposes.

We will make all reasonable efforts to ensure that any personal information we collect and keep is as accurate, complete and up-to-date. We rely on individuals to provide us with accurate information and to inform us of changes, such as changes in contact information.

Any individual may refuse or withdraw his or her consent to the collection, use or disclosure of his or her personal information as follows:

  • An individual may choose not to provide certain personal information to us. This may limit our ability to arrange for travel insurance and related services and to perform the Insurance Purposes.
  • An individual may decline or withdraw consent to the collection, use or disclosure of personal information for Marketing Purposes. In that event, we will do our best to accommodate the request, within current industry standards and our technical capabilities.

Other than as described above, or when required by law, we will not disclose personal information.

An individual has the right to request access to and correction of personal information we hold. Upon written request and proof of entitlement we will grant access to, or correct personal information that we hold about an individual.

Contact Us

If you have any questions or concerns about our personal information practices, please contact us at:

Privacy Officer
CanAm Special Risk Insurance Agency Limited.